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Follow our blog for tips to protect yourself, your business and your lifestyle.

The importance of post-sales support

One of the foundations of superior customer service is the after-sale care. Getting post-sales support right boosts customer loyalty, making them more likely to do business with you in the future, all while meeting their needs. It’s a win-win for everyone.

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How do we insure autonomous cars?

Unlike the agile and innovative entrepreneurs they serve, insurance companies have taken much flack for being slow to adapt to technological change. In particular, the recent growth of autonomous vehicles have the industry scrambling to adapt in the face of potential disruption.

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Water damage: Handling claims the right way

Sheldon filed a water damage claim when a sprinkler in his business burst, causing considerable damage. After inspecting the loss in person, we’ve been communicating with Sheldon and his insurer to resolve the claim and address his needs.

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Opening your cottage: tips and need to know

With cottage season just around the corner, many of us are excitedly packing our bags for the scenic drive north. But even though our summer homes beckon toward seeming bliss and idyllic sunshine, risks and pitfalls lurk in this utopia. We’ve rounded up some of the most common struggles people face when vacationing at their cottages and ways to avoid these struggles. Read on to find The Shepherd Group’s top tips for successfully opening your cottage this summer.

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