As summer’s balmy warm gives way to the crisp bite of autumn, many of us are returning to our usual routines. For our kids, that means back to school. Some will move out, while others will trek long distances to campus.
Creating solutions for customers is all about doing your homework.
Anastasia has been with TSG for a long time during which she has been with the same insurer. Earlier this year, we helped her sort out a situation wherein she was mistakenly paying for a feature on her policy. We contacted her insurer to address the oversight and they issued a large refund.
In order to provide superior customer service, we have to meet not only our customers’ needs, but also their expectations (because those two are not the same).
Group benefit plans are insurance policies that provide coverage to members of a particular group. Companies often provide such benefits to take care of their employees. Read on to find out how you can leverage group benefits in your business.
Who you gonna call? Ghostbusters! We love the Ghostbusters movie, but if we were to have our way, we would probably change that quote to “broker” at the end.