New or used? That is the big question when it comes to buying a car. But which should you choose?
A conversation is all it takes to kindle a connection.
Insurance brokers are like explorers – they shine a light of insight into the unknown areas of life.
Sometimes what seems like a routine procedure becomes unexpectedly complicated. At times like these, our responsibility as a broker is to guide our customers through the confusion. Here’s how we do it.
The power of flexibility in meeting customer needs cannot be overstated. Sometimes, serving customers requires us to go beyond the rule book. This is how we did it.
Mr. Vassil came into our office last week upset about his increasing premium but he left satisfied with his auto policy and having requested a quote on life insurance. We had turned his frustration into peace of mind and gotten more of his business. How did we do it?
We hear a lot about transformation, change and disruption, buy every now and then, you hear a more traditional story. This is one such tale.
Rita had been with her previous insurer for 15 years. During that time, she continued to renew her policy year after year and the conversation about her coverage didn’t extend much further than that. Everything changed when she went out to buy a new car. All of a sudden, she was new on the market and essentially a first time buyer again.