With so much choice on the market, customer loyalty may occur as old fashioned. Loyalty can both help and hinder customers. Read on to find out more.
At TSG, we love to share the great interactions we have with customers. It’s always a warm fuzzy feeling to share about the time we took away a customer’s worry and exceeded their expectations. But things don’t always go well.
Just like you set standards and expectations in your personal relationships, the best service providers will not accept business from every customer. Does that sound snobbish? Hear us out.
People’s lives change once they have the right coverage and protection. We’ve seen it happen with our customers. Read on to find out more.
One reason your customer may be denied insurance coverage is when their risk profile and asset value change. One of our customers encountered this very challenge in recent weeks. Read on to find out how we helped solve the challenge.
At TSG, we’re always looking for ways to improve the way we do things. You will not hear us say “well, that’s just the way it’s always been done.” Our drive for continuous improvement has us constantly re-examining every aspect of our business to create breakthroughs.