Buying a used car? Don’t forget to register it with the manufacturer
When buying a used car, it is crucial to register it with the manufacturer. You must do this in order to receive recall notices in a timely fashion.
One of our team members experienced an unfortunate situation on this very issue in recent weeks.
The transmission on her brother’s used car broke down. He called the manufacturer who said it did everything it could to contact the owner. Unfortunately, these calls and emails went to the previous owner. It made no difference for her brother.
Therefore, he missed a recall notice that would have addressed the transmission issue. Worse of all, his extended warranty had expired right before his transmission had failed. Had he received the notice in time, his warranty would have covered the repairs. Now, it will cost him $4,000 and the manufacturer was unable to cover any portion of the cost.
We urge everyone purchasing a used car to register with their manufacturer in order to be proactive about this potential challenge. If you own or operate a car dealership, speak with your customers today to ensure they’re receiving all recall notices.
Has this happened to you or someone you know? Drop us a comment below to share your experience.