Client success story: putting customers in the know
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Brokers must be sensitive to the reality that customers may not know all of their policy details. But the right guidance can make all the difference. Read on to discover what we can do for...
Creating client success one conversation at a time
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A conversation is all it takes to kindle a connection. (more…)
Client success story: shining a light on the unknown
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Insurance brokers are like explorers – they shine a light of insight into the unknown areas of life. (more…)
Client success story: don’t let the rules prevent you from meeting customer needs
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The power of flexibility in meeting customer needs cannot be overstated. Sometimes, serving customers requires us to go beyond the rule book. This is how we did it. (more…)
How do we insure autonomous cars?
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Unlike the agile and innovative entrepreneurs they serve, insurance companies have taken much flack for being slow to adapt to technological change. In particular, the recent growth of autonomous vehicles have the industry scrambling to...
Client Success Story: restoring client satisfaction after improper towing
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Car accidents remain one of the most frequent claims for any insurance company and one of the most difficult for clients. One persistent challenge in dealing with these claims is improper towing. There have been...
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